Legal

Privacy Policy

Last updated: June 10, 2026  ·  Effective Date: June 10, 2026

Seller Vault is a fulfillment-as-a-service platform for Depop resellers. We do not sell your personal data or share it with third parties for advertising purposes. This policy explains exactly what information we collect, why we collect it, and how it is used and protected.

Age Restriction: Seller Vault is strictly intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 13. If you are under 18, you may not use this service.

1. Who We Are

Seller Vault ("we," "us," "our") operates the platform accessible at seller-vault.com and sellervault-dashboard.pages.dev, including the associated Chrome extension and all related services (collectively, the "Service"). This Privacy Policy applies to all users of the Service.

If you have privacy-related questions or requests, contact us at: sellervault.ecom@gmail.com

2. Information We Collect

Account Information

When you register for an account, we collect:

Service Usage Data

As you use the Service, we collect and store:

Payment Information

All payment processing is handled by Stripe, Inc. We do not receive, store, or process your raw credit card or bank details. When you top up your wallet, Stripe provides us with a payment confirmation and the amount; no raw payment credentials are transmitted to or stored by us. For Stripe's privacy practices, see stripe.com/privacy.

Extension Data

The Seller Vault Chrome Extension captures data from Depop pages while you use it (listings, slugs, prices, images) and sends it to our API to power features like Active Listings and Relist History. The extension does not run on pages other than depop.com and does not read your Depop login credentials, payment information, or messages.

Technical and Log Data

Our infrastructure (Cloudflare Workers) may automatically log basic request metadata including IP addresses, request timestamps, and response codes. This data is used solely for security monitoring, abuse prevention, and ensuring service reliability. It is not linked to your personal profile.

3. How We Use Your Information

We use the information we collect to:

We do not use your data for behavioral advertising, and we do not build advertising profiles based on your activity.

4. Third-Party Services

The Service relies on the following third-party services to operate:

These providers are contractually obligated to handle your data only as directed by us and in accordance with applicable data protection law. We do not share your personal information with any other third parties.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes. We may disclose your information only in the following limited circumstances:

6. Data Retention

We retain your account data and service records for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate fraud-prevention purposes.

Wallet transaction records may be retained for up to 7 years to comply with financial recordkeeping requirements.

7. Children's Privacy (COPPA)

Seller Vault is a commercial service intended exclusively for adult users. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of 13. This service is not directed at children, and individuals under 13 are strictly prohibited from creating an account or using the Service.

If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete that information and terminate the associated account. If you believe a child under 13 has provided us with personal information, please contact us immediately at sellervault.ecom@gmail.com.

Additionally, users between the ages of 13 and 17 are not permitted to use the Service. Seller Vault is available only to users who are 18 years of age or older.

8. Data Security

We implement industry-standard security measures to protect your information, including:

No method of electronic storage or transmission is 100% secure. While we take reasonable precautions to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Your Rights

Depending on your jurisdiction, you may have rights with respect to your personal data, including:

To exercise any of these rights, contact us at sellervault.ecom@gmail.com. We will respond within 30 days.

10. Cookies and Tracking

The Seller Vault website and dashboard use session storage and local storage to maintain your authentication state and user preferences (such as theme selection). We do not use third-party tracking pixels, behavioral advertising cookies, or analytics services that identify individual users.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to notify active users via email or an in-app notice. Continued use of the Service after any update constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you must stop using the Service.

12. Contact

For any privacy-related questions, data access or deletion requests, or concerns about our data practices, contact us at:

Seller Vault
Email: sellervault.ecom@gmail.com